Terms & Conditions

SATISFACTION GUARANTEE

We want you to be happy with your personalized, handcrafted gifts. If your order fails to live up to expectations, please let us know, and we will do all we can to make things right.

Whether you have a question about an order, or just a general inquiry, please let us know and we will be happy to help!  Contact us at: Kristy@saddlebackchocolates.com and we will be back in touch within 24-hours.

PAYMENT PROCESS

We elect to charge your credit card at the time your order is placed because many of our products are made to order. This process ensures that confections that are made with the utmost care – and the finest, freshest ingredients.